Returns & Exchanges
At The Monroe Institute, we want you to be completely satisfied with your fashion selections, which is why we offer a 30-day return window for all unworn garments with original tags attached. Our streamlined process ensures that if a piece doesn't perfectly fit your style, you can exchange it or receive a full refund with ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing